Refund policy

Effective 4 October 2026

Our 90-day money-back guarantee

Try any Milligram Nutrition supplement for 90 days from the day your order is delivered. If you are not satisfied for any reason, contact us within that period for a refund — even if you have opened the bottle or used part of the product. You do not need to prove a particular result or explain your reason.

This guarantee covers all our supplements, including bundles, one-time purchases and subscription deliveries. Each delivery has its own 90-day guarantee period. We refund the amount actually paid for the eligible products, including applicable taxes. There are no restocking or refund administration fees.

How to request a refund

Email support@milligramnutrition.com with your order number and the items you would like refunded. If possible, use the email address associated with your order. We aim to reply within 24–48 hours. A request received within 90 days remains eligible while we process it.

Opened or partially used supplements do not need to be returned for a guarantee refund. If we ask you to return unopened items, we will provide the return instructions and cover the return shipping. Contact us before sending anything back so we can arrange the correct address or label.

Refund amounts and timing

Refunds are sent to your original payment method. We issue an approved guarantee refund within 5 business days; your bank or card provider may then take 5–10 business days to show the credit. If your entire order is refunded under this guarantee, we also refund any original shipping charge. For a partial refund, original shipping remains unchanged unless the item was faulty, damaged or incorrect, or the law requires otherwise.

Free gifts and promotional items have no refundable cash value. Gift cards are not covered by the supplement satisfaction guarantee. These exclusions do not limit any rights you have under applicable consumer law.

Damaged, defective or incorrect items

If anything arrives damaged, defective or incorrect, email us with your order number and, where possible, photos. Please contact us as soon as you notice the problem; contacting us within 48 hours helps us resolve transit damage quickly but is not a deadline that limits your legal rights. We will arrange a free replacement or refund, as appropriate, and cover any required return shipping.

EU / EEA and UK right of withdrawal

Eligible consumers may also withdraw from an online purchase within 14 days of receiving it without giving a reason. Email support@milligramnutrition.com with a clear withdrawal request before that period expires. Sealed products that cannot be returned for health or hygiene reasons may be excluded from this statutory right once unsealed; opened supplements are still covered by our separate 90-day guarantee.

For a valid statutory withdrawal, we refund the payments due, including the cost of our least expensive standard delivery option, within 14 days of receiving your request. Where permitted by law, we may wait until the returned goods arrive or you provide evidence of return. We will provide return instructions and cover the return shipping. Any additional statutory rights, including rights for faulty or misdescribed goods, remain unaffected by this policy or the 90-day guarantee.

Subscriptions and order cancellations

You can cancel future subscription renewals at any time without a cancellation fee or minimum commitment. Use your subscription management link or email support@milligramnutrition.com before the next renewal is processed. Cancelling stops future renewals; it does not automatically cancel or refund an order already processed. Each delivered subscription order remains covered by the 90-day guarantee.

For changes or cancellation of an order already placed, contact us as soon as possible. We process orders quickly and cannot guarantee changes once fulfillment has begun. Your refund and consumer rights still apply.

Late or missing refunds

If an approved refund has not appeared after the time above, check with your bank or card provider, then email support@milligramnutrition.com so we can help trace it.